[Q] [URGENT] Screen frozen then goes black topic

Hey, I received a notification on my watch, so as I go to look at it (the screen is always on mode) the watch is frozen in ambient mode. When I hard reset it, the screen just goes black but I still receive vibrations upon various actions. Any ideas? I really hope the screen isn't dead. There have been no other signs of damage...

The watch is connected to my phone.