[Q] Big Hangouts Issue w/ merging. topic

This is not my problem, I'm posting for someone else.

Device: Moto G XT1068
OS: 4.4.x
App: Hangouts
Rooted: No

So basically this is a less than week old phone. I contact this person via Hangouts and SMS regularly so the merged threads are great for that. The problem is that now, for whatever reason, the Hangout messages do not appear in the thread. The user still receives notifications of the Hangout messages but when tapped they take her to the thread of SMS messages only.

Have tried unmerging, remerging, clearing data/cache. No luck whatsoever.
Unmerging did allow both the Hangouts and SMS threads to be viewed independently but that's not very useful...

Have also rebooted etc...

I've looked around XDA and the web in general but no luck so far.

Anyone know what could cause this bug and how to solve it? Thanks.

Help - merging calls topic

hello everybody,
so i spent alot of time trying to find a solution to my problem:
how to automaticlly merge two calls ?
caller A - called to my phone - i am still talking to him,
caller B - called to my phone .
i would like to make conference call without touching the screen !
hoo and it is very important, i wish it to be done on not routed devices (if possible)

i was trying to call PhoneUtils.jave etc .
simulate touch event on the "merge" button.

none of those method worked for me,
so before i'll go to the final method (banging my head against the wall),
i thought- if only there was a place with smart helpful pepole-
maybe they figure it up ...

thanks alot,
roy po