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[Q] Unable to turn off New Galaxy S4 topic






Hello All,

I just got my new Galaxy S4 and everything seems to be working well except the turning off. Whenever I try to put it off, the dialog box comes and I choose the Power Off option. The phone will go off and then reboot as if I chose the restart option.

I restored to factory default and it did not solve the option.

Have you ever met this issue? Is it a hardware or software issue? What can I do to solve this please?






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