[Q] transferring faces with watchmaker topic

I just got my phone in the mail today I open it up and charged it and first thing i download was watchmaker because I had downloaded some face files while i waited for my watch to come in..well I downloaded watchmaker, pulled up the file and I can see it on the preview but when I try to set face and made me buy the premium version for .99. No big deal I bought it and now when I try to set of face all I see is spinning orange circle can anybody help me...at first I thought it was just a loading circle but after 10 minutes I realized it's not loading at all

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