Hi, got a Moto G 2014, bought from new in October
Always had minor problems with it, especially including touchscreen going fuzzy/unusable when used with a particular charger, at low battery levels (although this isn't the one it was being used with most recently).
Recently apps have been crashing a bit more etc, quite annoying. Cleaned all caches etc today. Thought that there's a decent amount of space on the phone now so should download an app to make more of the phone - downloaded Fifa 15 which is a 1GB install.
Fell asleep during the install, woke up, and the phone was on boot loop. Didn't have a clue what was going on so I just tried to turn it on and off. Vaguely remembered something about power button and volume down, got to fast boot (I think it's called) with the normal boot, recovery etc options, tried both of those and they didn't work.
Put it on a different charger, somehow miraculously it turns up as '15%' charge stage, after a while, which it never did before. Charging now and it's reached 45%, in fairly normal time.
What's my next step? Turn it on? Or is there some way of recovering the files on the phone memory without turning it on?
Always had minor problems with it, especially including touchscreen going fuzzy/unusable when used with a particular charger, at low battery levels (although this isn't the one it was being used with most recently).
Recently apps have been crashing a bit more etc, quite annoying. Cleaned all caches etc today. Thought that there's a decent amount of space on the phone now so should download an app to make more of the phone - downloaded Fifa 15 which is a 1GB install.
Fell asleep during the install, woke up, and the phone was on boot loop. Didn't have a clue what was going on so I just tried to turn it on and off. Vaguely remembered something about power button and volume down, got to fast boot (I think it's called) with the normal boot, recovery etc options, tried both of those and they didn't work.
Put it on a different charger, somehow miraculously it turns up as '15%' charge stage, after a while, which it never did before. Charging now and it's reached 45%, in fairly normal time.
What's my next step? Turn it on? Or is there some way of recovering the files on the phone memory without turning it on?
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