I love my moto x don't get me wrong but ever since day one I'd have people I call complaining that they can't hear me or there was a wired echo.
At first I thought it might have been a poor signal but the more it went on I realised it was an issue with the phone. It seems to be effecting calls in two ways. Firstly it clips the words I am saying by muting the microphone just before I stop talking. Secondly sometimes it makes my voice sound really quiet and echoey.
I've looked online and people seem to think its due to an issue with noise reduction which is being to over aggressive. But there is no way to adjust it.
I have now contacted Motorola and they suggested doing a wipe cache, booting into safe mode and testing calls and lastly a factory reset. I've now done all of these and since the factory reset havnt had the issue where my voice goes really quiet and echoey but I am having the issue where the mic is muted to the other person when I stop talking. So sort of like a conversation a would sound using a walky talky. I don't think its clipping my voice now. However I'd really appreciate it if other moto x users could let me know if they (Or more specifically the person they are calling) get this effect when making calls? Because if not it surely points to the fact that my phone has a hardware issue and needs to be returned.
Thankd
At first I thought it might have been a poor signal but the more it went on I realised it was an issue with the phone. It seems to be effecting calls in two ways. Firstly it clips the words I am saying by muting the microphone just before I stop talking. Secondly sometimes it makes my voice sound really quiet and echoey.
I've looked online and people seem to think its due to an issue with noise reduction which is being to over aggressive. But there is no way to adjust it.
I have now contacted Motorola and they suggested doing a wipe cache, booting into safe mode and testing calls and lastly a factory reset. I've now done all of these and since the factory reset havnt had the issue where my voice goes really quiet and echoey but I am having the issue where the mic is muted to the other person when I stop talking. So sort of like a conversation a would sound using a walky talky. I don't think its clipping my voice now. However I'd really appreciate it if other moto x users could let me know if they (Or more specifically the person they are calling) get this effect when making calls? Because if not it surely points to the fact that my phone has a hardware issue and needs to be returned.
Thankd
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