Is this possible? topic

Hi all, a happy 2015 may everyone be healthy and happy.


I have an urgent issue here. My S3 has contracted the infamous "stuck in safe mode with volume down button not working" issue.

I would like to attempt a factory reset via the phone menu, however, i have important whatsapp messages i need to keep. Currently i use the backup option on Kies 3. May i know if its in depth enough to cover that? After a reset would choosing "Restore" from the Kies 3 menu put every single thing back into my phone like how it is? Including my alarms?

Thank you kindly:o