Dear Friends,
My phone was in perfect condition till last night. All of a sudden when I was taking a pic, the phone switched off. It had tried to reboot multiple times. Now the phone only starts when connected to the charger. As soon as charger is removed, the phone goes dead? What could be the issue?
I had done a factory reset yesterday morning. The same night the phone went into this issue. Can factory reset be an issue? How can I solve this? It does not work without connecting to charger. The service center guy says that the motherboard is dead. I just cannot believe that. Can you please suggest a way. I'm also planning to visit another service centre.
Thank you.
I'm on stock latest 4.4.4. Not rooted and no mods done.
My phone was in perfect condition till last night. All of a sudden when I was taking a pic, the phone switched off. It had tried to reboot multiple times. Now the phone only starts when connected to the charger. As soon as charger is removed, the phone goes dead? What could be the issue?
I had done a factory reset yesterday morning. The same night the phone went into this issue. Can factory reset be an issue? How can I solve this? It does not work without connecting to charger. The service center guy says that the motherboard is dead. I just cannot believe that. Can you please suggest a way. I'm also planning to visit another service centre.
Thank you.
I'm on stock latest 4.4.4. Not rooted and no mods done.
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