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ZenWatch Always-On screen option doesn't work topic






My newly purchased ZenWatch is set to have Always-On Screen but after 5 seconds it fades a little, then, shows the dimmed version for a second, then goes completely black so I can't see anything until I wake it again.

Wear version 5.0.1
Connecting to Android 4.4.4
This happens the same with any watch face I select: pre-installed or new custom ones. I have tried uninstalling Wear and ZenWatch Manager, resetting the watch and starting over again, same thing happens.

Could an app or watchface I have installed be interfering with the Always-On option somehow??

I don't know if this is related but I had to return my first watch as it didn't charge, so this is the second one connected to my phone (after 'forgetting' the first then pairing the new one).

When I click on the Always-On tick box on my phone, it immediately updates this option showing on the Watch so it's definitely sending the command to it. It shows as Always-On selected on the watch.

Has anyone else had this bug and know how to fix it? Thanks.






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