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[Q] Bought used phone, won't activate with new sim from verizon topic






Hey M8 crew!

New to the M8, just bought the phone from swappa. Apparently it has root/s-off/some lollipop build installed on it. Clean ESN.

Took it into verizon to activate it on my line, but the sim doesn't appear to activate as they expect. It detects that it was inserted, says to reboot, after reboot still says no service, and never performs any activation. Verizon rep was claiming that the rom was causing the failures, and it does appear to likely be software related if it is never launching the activation. VZW tech support was no help other than saying it may take up to 12 hours to activate the sim (bs meter going off). Spent 2 hours in the store trying to get it to activate, saying everything was fine on their end. Tried a couple sims in store to rule out a bad sim. Have even tried the tape on the sim trick to see if that might have something to do with it.

Has anyone ever seen / heard of this sort of situation before and have any idea of how to fix it?

Would a stock RUU flash help out in anyway?

Is it because it is not a verizon rom that the activation is not happening? Would I somehow be able to use a different verizon phone to activate the sim, then put it in my phone and have service start working?

Any ideas?






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